Our thanks to those business members, readers and followers on Twitter who’ve taken the time to let us know about the businesses they’d recommend and why. There’s always so much said and written about businesses that don’t give good service, and rightly so. But for those trying hard and putting the customers first, they don't always get the recognition they deserve so it’s not always easy to find out who they are. So, this is our weekly mission – to find out who the businesses are and recognise their efforts by giving them a Friday ‘shout up’. This week’s runners and riders are:
Little Dudley House restaurant in Dorking, Surrey recommended for their wonderful food, excellent discreet service, subtle background music and fabulous building that created the perfect experience. Recommendation by @lyncfrench
The Hilton Tower Bridge recommended for lovely staff, a great night’s sleep, fabulous executive floor lounge and terrace all adding up to a terrific experience. Recommendation courtesy of @charliehobson
BMW Rochdale recommended for the fact that they communicate, have decent facilities including washrooms, drinkable coffee and wifi so that you can work while waiting for your car. Recommendation courtesy of @adlstewart
Hand Picked Hotels recommended for their great customer service. I’ve had afternoon tea at the Woodlands Park hotel (HPH) and it was excellent and came with very good service which made it a great experience. Recommendation by @lyncfrench also recommended by @adlstewart
John Lewis online recommended for their excellent response to a late delivery and broken product which they replaced and refunded without hesitation – excellent. Recommendation courtesy of @ChrisCloggs
A big round of applause for those who’ve made it into this week’s ‘shout up’, they deserve your support.
We know that there are lots of other great businesses out there so if you've had a great customer experience that you'd like to share please let us know.
Have a fantastic weekend, it's going to be a hot one!
Lyn and Hazel
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